| Type | Description |
|---|---|
| How To Articles | How To articles describe how to accomplish a specific task, usually in a Step-by-Step format. These articles are prefaced with "How To" in the title. For example: How To Dynamically Add Controls to a Form with Visual Basic 6.0 (http://support.microsoft.com/kb/190670/en-us) |
| Informational Articles | Informational articles provide informational details about a Microsoft product, product feature, or technology. These articles are prefaced with "INFO:" in the title. For example: INFO: Differences Between DCOM95 and DCOM98 (http://support.microsoft.com/kb/198600/en-us) |
| Perceived Problem Articles | These articles address problems experienced by the user or developer. These articles typically address error messages or warnings that might be received, or they might address an issue caused by something external to the product. Problem articles often offer workaround steps to resolve the issue. These articles are prefaced with "PRB" in the title. For example: PRB: Internet Connection Dialog Appears at Windows 95/98 Startup (http://support.microsoft.com/kb/191901/en-us) |
| Fix Articles | These articles address bugs reported in previous versions of a Microsoft product or technology that have been fixed in a new release or service pack. These articles are prefaced with "FIX:" in the title. These articles usually begin as bug articles; when the bug is resolved the title changes to FIX. Here is an example: FIX: Visual Studio 97 SP3 Installs Incorrect Cvtres.exe (http://support.microsoft.com/kb/187280/en-us) |
| Bug Articles | These articles document a known bug in a Microsoft product or technology. Often they provide steps to work around the problem. These articles are prefaced with "BUG:" in the title. If a bug is fixed in a new release or service pack the article title changes and becomes a "FIX:" article. Here is an example: BUG: Hang or Application Error in Setup (VS60wiz.exe) (http://support.microsoft.com/kb/192731/en-us) |
| Sample Articles | Sample articles provide downloadable code samples designed to assist users and developers with a Microsoft product feature or technology. Code samples are usually written when a HowTo article would not be sufficient to demonstrate a particular feature or technology. These articles are prefaced with "SAMPLE:" in the Title. Here is an example: SAMPLE: Using the PHD Class to Isolate Memory Leaks (http://support.microsoft.com/kb/194655/en-us) |
| File Articles | These articles provide downloadable files that are not samples. The files available in these articles might include drivers, DLLs, tools, or other files that can be used in conjunction with a Microsoft product. These articles are prefaced with "FILE:" in the title. Here is an example: FILE: Cectlpak.exe Installs the Windows CE ActiveX Control Pack (http://support.microsoft.com/kb/238952/en-us) |
| Frequently Asked Question Article | These articles answer frequently asked questions about a Microsoft product or technology. These articles are prefaced with "FAQ:" in the title. Note that not all frequently asked questions have "FAQ:" in the title. Here is an example: FAQ: How Can I Get VSS and Visual InterDev Integration Working? (http://support.microsoft.com/kb/157883/en-us) |
| Documentation Error Articles | If there is an error in the documentation for a Microsoft product, it is noted in a KB article. These articles identify any errors and how they should be corrected. These articles are prefaced with "DOC:" in the title. For example: DOC: Constant Values Incorrect for CursorLocationEnum |
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